Results helpline

We will be running a results helpline on 4 and 13 August. We will be able to answer questions about your application status and next steps.

Call the helpline

Received your results? Call our helpline if you have questions about your application status and next steps.

Phone number: +44 (0)131 297 3272

When to call

We will be operating our helpline on the following days and times:

  • 4 August: 9am to 5pm BST
  • 13 August: 9am to 5pm BST

Outside of these hours, contact us through our enquiry form.

What we can answer on the helpline

Our helpline call handlers will be able to answer queries about:

  • accommodation  
  • appealing your grades  
  • Clearing  
  • confirming your place  
  • declining your place  
  • deferring your place  
  • not meeting conditions of your offer
  • still waiting for a decision on your offer

What we cannot answer on the helpline

2027 entry

This helpline is only for questions related to starting your studies in 2026.

For questions about 2027 entry, fill in our undergraduate enquiry form.

Visas and immigration

We are not able to answer questions related to visas and immigration.

For this topic, contact the Student Immigration Service.