Class for Web

You can access the browser version of Class for Web (formerly Collaborate) by using the link on your e-ticket. You will be able to ask questions and communicate with the presenters and moderators through the chat function.

Accessing Class for Web

To access the event on Class for Web, you will need your link to the session. This can be found on the e-ticket included in your booking confirmation or event reminder emails.

You do not need to download the Class for Web app or other software to attend the event. We recommend using the browser version (Google Chrome for Android or Safari for iPhone or iPad). Class for Web will automatically open in your browser when you click on the session link in your e-ticket. 

A quick guide to joining your Class for Web session on the day from your e-ticket, what to expect when entering and how to take part during the event.

While  most  online  events  are now  hosted  using  Microsoft  Teams, some  of  the  sessions  that  you  have registered  for  may  be hosted  on  a  platform  called  Class  for  Web, formerly  known  as  Collaborate or  Class  Collaborate. We  recommend  using  either  Google  Chrome or  Microsoft  Edge  with  this  platform. When  you  click  to  join your  session  from  your  event e-ticket, you'll  see  this  screen,  which will show the  name  of  the  session. You'll  be  prompted  to type  in  a  name  for  yourself. Unlike  Microsoft  Teams,  your  name will  be  visible  to  everyone  using  Class for  Web, including  presenters, moderators,  and  other  attendees. So  if  you  are  not  comfortable  with your  real  name  being  visible  or potentially  read  out  to everyone  as  part  of  a  Q&A segment, we recommend that you create a  fake  name  for  yourself  like  I'm  doing  here. Once  you're  let  into  the  session, you'll  see  the  presentation being  shared  on  the  screen  like  this. If  you  look  down  at the  bottom  of  your  screen, you'll  see  that  your  camera  and microphone  have  been  turned  off. You  will  not  have  access  to  your  camera or  microphone  for the  duration  of  the  session, and  this  is  to  minimise  any  distractions  for the  presenter  and  to ensure  the  quality  of  the  session  recording, which  we  share  with  everyone  afterwards. On  the  bottom  right hand  corner  of  the  screen, you'll  see  a  purple  tab, which  you  can  click  on  to  show more  information  about  the  session. Here  you'll  be  able  to  see how  many  other  attendees  are in  the  session  with  you and  who  the  moderators  are. You  can  also  find  the  chat  function here  in  this  speech  bubble  icon. In  the  chat  menu, click Everyone  to  ask  your  questions, which  will  be  visible  to  everyone. Please  protect  yourself  online. You  should  never  share  personal information  in  the  chat, like  your  full  name, email  address,  or  phone  number. If  you  do  this,  it will  then  be  visible  to  everyone. You  can  chat  with  moderators  privately  if you  need  to  let  them  know  about a  technical  issue,  for  example. We're  committed  to  ensuring  that  everyone  can access  the  session  content as  fully  as  they  can. So  you'll  notice an  option  bar  at  the  top  of  the  screen that  allows  you  to  zoom  in  and out  of  the  slides  as  needed. Finally,  in  the  top  left  hand  corner, you'll  see  another  menu which  you  can  also  open. Here  you  can  get  help  on  how  to  navigate the  session  screen  in  the Tell  Me  About  Collaborate  section, or  you  can  open  the  online  help  pages from  the  Class for Web  website. You  can  also  report an  issue  from  here  as  well. When  the  session  ends or  if  you  need  to  leave  early, click  the  leave  session  button at  the  bottom  of  this  menu. Everyone  who  signed  up  to  the  event  or the  session  will  receive a  recording  of  it  afterwards, regardless  of  whether  or not  you've  been  able  to  join  us  live. We  will  share  the  recording with  you  by  email, so  please  keep  an  eye  on your  inbox  after  the  event  has  ended. If  you  do  not  receive a  recording  email  seven  days after  the  event  date, please  contact  the  relevant event  team  for  help.
 

Joining the session

  1. Use the event link to open Class for Web and join the session.
  2. You will be asked to enter your name to access the session (this does not have to be your actual name if you do not want it to be disclosed in the chat or session recordings).
  3. Check your device audio is turned on so you can hear the presentation. 

Communicating during the session

During the session, staff from the school or department will be on hand to answer any questions you might have.  

Each session will be different, but when asking questions, you will usually follow this process:

  1. Use the ‘Raise Hand’ feature in Class for Web to signal that you want to ask a question or make a comment.
  2. When it is your turn to ask your question, the moderator will call on you.
  3. You can then type your question into the chat window and send this to the whole room.
  4. Once your question has been answered, you can lower your hand.

If you are having problems during the session, you can use the chat window to communicate with the moderator.   

Support with Class for Web

Accessibility 

Class for Web is fully committed to ensuring all their products and services they deliver are both usable and accessible to all users. 

Technical support  

If you have any problems accessing or using Class for Web, you should refer to the support portal for help.