You will need access to a computer, the internet and a fully up-to-date web browser. We can provide IT support if you have technical difficulties. Check your computer set-up See our recommendations for computer set-up (Information Services site) You can use the following links to test that your computer is set up correctly. Test your internet speed connection (Speedtest.net)Check how much RAM (Random Access Memory) your computer has (WikiHow.com)Check your computer’s storage space (WikiHow.com) You will also need to check that we support your web browser. Supported web browsers Programme-specific requirements Some of our online degree programmes may have specific technical set-up requirements. Check the technical requirements for your programme on the degree finder Software packages We subscribe to Office 365 to allow all staff and students to benefit from Microsoft Office and its other features for free. You’ll also have access to other types of software, which you can download to help you complete your coursework. Most types of software are free to students studying topics relevant to that software, however some have an additional cost. Software available at the University IT support for online learners As an online learner, you will have access to the same IT support as those studying on campus. If you have technical issues while you are studying, you can get help by reading our guides about common IT problems or by contacting the IT support team directly through the IS Helpline. IT and computing help This article was published on 2025-10-07