Microsoft Teams

You can access Teams by using the link on your e-ticket. You will be able to ask questions and communicate with the presenters and moderators through the Chat area or Q&A function.

Joining a Microsoft Teams session

While we recommend joining the session on a desktop or laptop computer, we understand that many attendees will use a mobile device such as a phone or tablet. 

Mobile 

If you use a mobile device, you will have to download the Microsoft Teams app using one of the options below:   

Desktop 

If you use a desktop or laptop computer, you can join the session using a web browser without downloading Microsoft Teams or you can download the Microsoft Teams app.   

You  might  be prompted  to  type in your  name  before entering, but  this  will only  be  visible to you  and  the presenter, so  you  can use  a  fake name  if  you wish. You  should  take this  time  to make sure  that  your speakers  or headphones  are working  and  that you're using the  correct  device before  joining. So  let's join  now. And  if you  get  prompted to complete  one  of these  authentication  tests, this is  just  testing to  make sure  that you're  not  a  robot. So  if you  get  asked to  do  this, then please  just  fill it  in  before you  join. Now,  you may  have  to wait in  a  lobby like  this. This  is normal  and it  means that  the  presenter is still  preparing  and they'll let  you  in  when  they're ready  to  begin. Now, just  a  note on  time  zones. While most  online  events are  hosted  in the UK  and  are published  using  UK timings, there  are  many online  tools that  you can  use  to check what  time  you need  to  join if you  live  in a  time  zone outside  of  the UK. So  please  always check  that  before joining. For  the  best experience,  we  recommend joining  on a  desktop  or laptop  computer. Use  your web  browser like  I'm doing  in  this example, and  don't  use the  Team's  desktop application. The  best  browsers to  use here  are Google  Chrome  or Microsoft Edge  for  Windows or Firefox  for  iOS. If you  are  using a  mobile  device, please  make sure  that  you have  the  Teams app downloaded  for  iOS or  Android because  Teams does  not  currently support viewing  sessions  on a  mobile  web browser. Once  you're  let into  the  session, you will  be  able to  see  the presentation  slides displayed  on  the screen, along  with  whoever is speaking  here  in the  corner. You  will not  have  access to  your  camera or microphone  for the  duration of  the  session, and this  is  to minimise  any  distractions for the  presenter  and  to ensure  the  quality  of the  recording, which  we share  with  everyone afterwards. Now  here  you'll also  see  buttons for the  chat  area and  the  Q&A. If you  have  questions and you're  directed  to do  so, please  use the  Q&A  area, although  you can  still  use the chat  if  the Q&A  is  not showing  for  you. Please don't  use  the raise hand  function  because you will  not  be able  to  comment or ask  your  questions verbally. We  often  deliver these  sessions at  scale where  perhaps several  hundred people  may  be  in your  session  with you  at  the same  time. So  please understand  that  we will  not  be able to  respond  to every single  question  or comment. We  hope  that the  content  of the session  will  cover what  you  need to  know, but  we will  always  provide contact  details where  you can  reach out  with  further questions. Everyone  in  the session  will  be anonymous, with  the  exception of  the  presenters, moderators,  and any other  contributors  in the  session. This  means that  like  you see  here, you  will not  be  able to  see  the names  or personal  details of  other  attendees, and  crucially, they  will not  be able  to  see yours. Please  protect  yourself online. You  should  never share  personal  information in  the chat  or  the Q&A, like  your  full name, email  address,  or phone  number. As  if you  do,  it will then  be  visible to  everyone. Everyone  who signed  up  to the  event  or the session  will  receive a recording  of  it afterwards, regardless  of  whether or not  you've  been able  to  join us  live. We  will share  the  recording with  you by  email, so  please keep  an  eye  on your  inbox  after the  event. If  you  do  not receive a  recording  email seven days  after  the event  date, please  contact the  relevant event  team for  help.

Asking questions during the session

At the start of the session, the presenter will explain how you can ask questions.  

In some cases, you will be asked to use the Chat area. In others, you will be asked to use the Q&A function which is available only if you are using a Microsoft account. If the Q&A function is not available to you, you can still ask your questions in the Chat area.  

Whether you use the Q&A or Chat sections, your questions will remain anonymous. Sharing any personal information during the session is optional. 

How to use the Q&A function on different devices 

Desktop 

Select ‘Q&A’ at the top of your meeting screen to open the Q&A function.  

Mobile 

  1. Swipe up from the bottom of your screen to show the meeting options.
  2. Tap ‘More options’.
  3. Tap ‘Q&A’.

Enabling live captions

If you find it helpful to read live captions during the session, you can enable them in one of two ways depending on your device. 

Desktop 

  1. Click ‘More’ in the menu at the top right of the screen.
  2. Click ‘Turn on live captions’. You'll receive a notification showing your set language. Live captions will then be shown towards the bottom of the session screen. The captions will only be visible to you.
  3. You can turn live captions off at any time from ‘More actions’. 

Mobile 

  1. Swipe up from the bottom of your screen to show the meeting options.
  2. Tap ‘Captions’.