You can access Teams by using the link on your e-ticket. You will be able to ask questions and communicate with the presenters and moderators through the Chat area or Q&A function. Joining a Microsoft Teams session While we recommend joining the session on a desktop or laptop computer, we understand that many attendees will use a mobile device such as a phone or tablet. Mobile If you use a mobile device, you will have to download the Microsoft Teams app using one of the options below: Download via the App Store (Apple) Download via Google Play Store (Android) Desktop If you use a desktop or laptop computer, you can join the session using a web browser without downloading Microsoft Teams or you can download the Microsoft Teams app. Download Microsoft Teams (Windows) A quick guide to joining your Microsoft Teams session on the day from your e-ticket, what to expect when entering Microsoft Teams, and how to take part during the event. View media transcript You might be prompted to type in your name before entering, but this will only be visible to you and the presenter, so you can use a fake name if you wish. You should take this time to make sure that your speakers or headphones are working and that you're using the correct device before joining. So let's join now. And if you get prompted to complete one of these authentication tests, this is just testing to make sure that you're not a robot. So if you get asked to do this, then please just fill it in before you join. Now, you may have to wait in a lobby like this. This is normal and it means that the presenter is still preparing and they'll let you in when they're ready to begin. Now, just a note on time zones. While most online events are hosted in the UK and are published using UK timings, there are many online tools that you can use to check what time you need to join if you live in a time zone outside of the UK. So please always check that before joining. For the best experience, we recommend joining on a desktop or laptop computer. Use your web browser like I'm doing in this example, and don't use the Team's desktop application. The best browsers to use here are Google Chrome or Microsoft Edge for Windows or Firefox for iOS. If you are using a mobile device, please make sure that you have the Teams app downloaded for iOS or Android because Teams does not currently support viewing sessions on a mobile web browser. Once you're let into the session, you will be able to see the presentation slides displayed on the screen, along with whoever is speaking here in the corner. You will not have access to your camera or microphone for the duration of the session, and this is to minimise any distractions for the presenter and to ensure the quality of the recording, which we share with everyone afterwards. Now here you'll also see buttons for the chat area and the Q&A. If you have questions and you're directed to do so, please use the Q&A area, although you can still use the chat if the Q&A is not showing for you. Please don't use the raise hand function because you will not be able to comment or ask your questions verbally. We often deliver these sessions at scale where perhaps several hundred people may be in your session with you at the same time. So please understand that we will not be able to respond to every single question or comment. We hope that the content of the session will cover what you need to know, but we will always provide contact details where you can reach out with further questions. Everyone in the session will be anonymous, with the exception of the presenters, moderators, and any other contributors in the session. This means that like you see here, you will not be able to see the names or personal details of other attendees, and crucially, they will not be able to see yours. Please protect yourself online. You should never share personal information in the chat or the Q&A, like your full name, email address, or phone number. As if you do, it will then be visible to everyone. Everyone who signed up to the event or the session will receive a recording of it afterwards, regardless of whether or not you've been able to join us live. We will share the recording with you by email, so please keep an eye on your inbox after the event. If you do not receive a recording email seven days after the event date, please contact the relevant event team for help. Asking questions during the session At the start of the session, the presenter will explain how you can ask questions. In some cases, you will be asked to use the Chat area. In others, you will be asked to use the Q&A function which is available only if you are using a Microsoft account. If the Q&A function is not available to you, you can still ask your questions in the Chat area. Whether you use the Q&A or Chat sections, your questions will remain anonymous. Sharing any personal information during the session is optional. How to use the Q&A function on different devices Desktop Select ‘Q&A’ at the top of your meeting screen to open the Q&A function. Mobile Swipe up from the bottom of your screen to show the meeting options.Tap ‘More options’.Tap ‘Q&A’. Enabling live captions If you find it helpful to read live captions during the session, you can enable them in one of two ways depending on your device. Desktop Click ‘More’ in the menu at the top right of the screen. Click ‘Turn on live captions’. You'll receive a notification showing your set language. Live captions will then be shown towards the bottom of the session screen. The captions will only be visible to you. You can turn live captions off at any time from ‘More actions’. Mobile Swipe up from the bottom of your screen to show the meeting options. Tap ‘Captions’. This article was published on 2025-10-07